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CX-PRO
Course Fees

Program Fees:

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  • The CX-PRO™ for Customer Experience Managers standard course fee is $1,295 per person.  This is a hybrid of self-paced video lessons followed by a series of virtual online instructor-led sessions that run for 60 to 90 minutes during convenient and agreed-upon hours over two successive weeks, midweek (Tuesday through Thursday).  Pricing includes course materials in electronic format, an exam fee, and a certificate upon passing the final exam.

  • Multiple registration discounts are also available and can result in significant savings, as indicated in the table below.  For all multi-registration inquiries, please contact HorizonCX by email at info@horizonCX.com or dial 508-989-7379 to speak with Karl Sharicz.

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       Registrations           Discount/Seat               Total Cost     

 1 (Standard)                 $1,295                        $1,295  

 2 seats 10% off            $1,165                        $2,330  

3 seats 15% off            $1,100                        $3,300 

   4 seats 20% off            $1,035                        $4,140    

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Payment for all classes must be received before class begins. 

 

  • A full refund is honored only if a course cancellation notice is received seven (7) or more days before class.  A 75% refund will be given for cancellations within 7 days of class.  

  • There is no minimum class size. Classes will be held for individual participants.

  • Registrations from CXPA Members are discounted by an additional $100/registration.

  • Registration for students is available at a significant discount. Please inquire.

CX-PRO
Course Description 

This course brings those fundamental elements of CX to the forefront to better equip you within your role as a business professional to lead and manage within a customer-centric framework. Through formalized and structured training in the essentials of customer experience, you will develop a more substantial knowledge base around CX principles that will provide you with a broader and more insightful business perspective along with best practices toward achieving a world-class reputation for your organization. Successful completion and passage of a post-course on-line exam will earn participants their CX-PRO Certification.

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