CX-PRO
Course Fees
Program Fees:
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The CX-PRO™ for Customer Experience Managers standard course fee is $1,295 per person. This is a hybrid of self-paced video lessons followed by a series of virtual online instructor-led sessions that run for 60 to 90 minutes during convenient and agreed-upon hours over two successive weeks, midweek (Tuesday through Thursday). Pricing includes course materials in electronic format, an exam fee, and a certificate upon passing the final exam.
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Multiple registration discounts are also available and can result in significant savings, as indicated in the table below. For all multi-registration inquiries, please contact HorizonCX by email at info@horizonCX.com or dial 508-989-7379 to speak with Karl Sharicz.
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Registrations Discount/Seat Total Cost
1 (Standard) $1,295 $1,295
2 seats 10% off $1,165 $2,330
3 seats 15% off $1,100 $3,300
4 seats 20% off $1,035 $4,140
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Payment for all classes must be received before class begins.
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A full refund is honored only if a course cancellation notice is received seven (7) or more days before class. A 75% refund will be given for cancellations within 7 days of class.
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There is no minimum class size. Classes will be held for individual participants.
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Registrations from CXPA Members are discounted by an additional $100/registration.
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Registration for students is available at a significant discount. Please inquire.
CX-PRO
Course Description
This course brings those fundamental elements of CX to the forefront to better equip you within your role as a business professional to lead and manage within a customer-centric framework. Through formalized and structured training in the essentials of customer experience, you will develop a more substantial knowledge base around CX principles that will provide you with a broader and more insightful business perspective along with best practices toward achieving a world-class reputation for your organization. Successful completion and passage of a post-course on-line exam will earn participants their CX-PRO Certification.
